WOULD YOU PLEASE HOLD? How many times have you heard that question? Do your customers or potential customers ever hear it when calling your company?
GETTING THE PHONE TO RING! Companies spend major advertising dollars getting people to call, and then put more than 70% of them on hold. In addition, recent studies show that over 60% of the callers confronted with silence while on hold -- hang up.
THE SOLUTION - Talk to your customers while they're on hold!